CHANGELOG
Helpeto evolves through real operational feedback: clearer collaboration, safer synchronization, faithful email delivery, stronger administration, and fewer repeated actions for agents.
SHARED INBOX
Maya Chen
HLP-001248
Can I change my delivery address?
Customer context, team activity, and reply history stay in one conversation.
JULY 2026
Added cross-session ticket updates, viewer presence in the list, assignment visibility, new-ticket sound, browser notifications, pasted images, outbound attachments, recipient autocomplete, and resizable inbox panels.
JULY 2026
New channels now begin at the connection boundary, permanent deletion leaves a source tombstone, manual refresh is available to every member, and SMTP/IMAP diagnostics retain form values with clearer failure detail.
JULY 2026
Added multiple workspaces, invitation management, workspace deletion, role management, Stripe per-seat billing, super-admin reporting, R2 attachment cleanup, Turnstile protection, and encrypted provider credentials.
HELPETO
The free workspace includes the same focused inbox experience—connect a channel when you are ready.
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