Helpeto
The calm inbox for customer support

Email support should feel this clear.

Connect Gmail, Outlook, or any SMTP inbox. Helpeto turns every customer email into an organized ticket your whole team can own, reply to, and resolve.

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GGmail/Outlook/SMTP
Helpeto
North Studio

Can I change my delivery address?

OpenMaya Chen
MC

Maya Chen

maya@example.com · now

Hi! I just placed an order and noticed the delivery address is my old one. Can you help me update it?

ReplyInternal note AI draft ready
Reply to Maya…

Absolutely — I’ve updated the address and your order is ready to go.

Send reply
Shared inbox, without the chaos
Tenant-isolated workspaces
Encrypted credentials
Built for email-first support

ONE SUPPORT FLOW

From new email to resolved ticket — without tab hopping.

Helpeto keeps the familiar simplicity of email and adds just enough structure for a fast-moving support team.

G
01

Connect your inbox

Bring Gmail, Microsoft 365, or a standard SMTP/IMAP mailbox. Credentials stay encrypted at rest.

02

Work as one team

Assign owners, add private notes, tag conversations, and see exactly what still needs attention.

03

Reply with confidence

Write rich replies, use OpenRouter-powered drafts, and keep every response in the same customer timeline.

EVERYTHING IN ITS PLACE

A complete support desk that still feels lightweight.

The essentials are built in. The noise, long setup projects, and enterprise bloat are not.

One shared inbox

Gmail, Outlook, and SMTP conversations in a single, live queue.

AI Copilot

Summaries and editable reply drafts in your chosen tone, model, and language.

Clear ownership

Assignments, unread state, priorities, categories, and tags that stay current.

Useful automation

Route, prioritize, or pause new emails the moment they arrive.

Customer context

Contact details and the full conversation history beside every reply.

Reports that answer questions

See volume, response time, resolution speed, and team workload at a glance.

OPENROUTER-POWERED

Your team writes the answer. AI removes the blank page.

Choose the model, tone, length, and direction. Review the draft in a focused preview, then place it directly into the reply editor — never send blindly.

  • Bring your own OpenRouter key
  • Encrypted API key storage
  • Selectable models and reply tone
  • Optional agent and company signature
AI Copilot OpenRouter
WarmConciseBalancedSignature

Direction

Warm, concise, confirm the new address and delivery date.

Hi Maya, Absolutely — I’ve updated your delivery address. Your order will leave our warehouse tomorrow and you’ll receive tracking as soon as it ships. Best, Erdem · North Studio
Use in reply

SIMPLE PRICING

Start small. Pay only when your team grows.

Every workspace starts free. Upgrade when you need unlimited volume or more teammates.

Free

For a founder handling support personally.

$0forever
Start free
  • 1 user
  • 10 new tickets per day
  • 1 shared workspace
  • Core inbox and ticket tools

Pro

For teams that need an unlimited support workflow.

MOST POPULAR
$5.99per user / month
Start with Pro
  • Unlimited tickets
  • Unlimited email channels
  • AI Copilot and selectable models
  • Automations, reports, and team collaboration
  • Encrypted Gmail, Outlook, SMTP, and AI credentials

Automatic seat billing

Checkout starts with your current member count. When a teammate accepts an invite, Stripe adds one seat and prorates the difference automatically.

Example: 3 members × $5.99 = $17.97/month

SECURITY BY DEFAULT

Your inbox credentials are treated like credentials.

Mailbox passwords, OAuth tokens, and OpenRouter keys are encrypted before storage. Every query and mutation is scoped to the active workspace.

Encrypted secrets at rest

Tenant-isolated data access

Role-based workspace actions

Signed Stripe webhooks

FREQUENTLY ASKED

The practical details.

Does Pro really charge per user?+

Yes. Pro is $5.99 per active workspace member each month. One member is $5.99, three members are $17.97. Stripe stores this as the subscription quantity.

What happens when I invite another teammate?+

You are not charged while an invitation is pending. When the teammate accepts, Helpeto increases the Stripe seat quantity and Stripe prorates the added seat for the remaining billing period.

Can I connect a normal company mailbox?+

Yes. Alongside Gmail and Microsoft 365 OAuth, you can connect any compatible SMTP/IMAP mailbox with encrypted credentials.

Does AI send replies automatically?+

No. AI produces an editable draft or summary. An agent reviews and sends the final response unless you deliberately configure a separate automation later.

Can one account join multiple workspaces?+

Yes. A user can own several workspaces or join another by invitation. Data, channels, members, AI settings, and billing stay separate per workspace.

YOUR NEXT SUPPORT EMAIL CAN BE THE FIRST

Build a calmer support operation today.

Create a workspace, connect one inbox, and start with the Free plan.

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