HELPETO AI

Get to a thoughtful reply faster—without giving up control.

Helpeto AI reads the ticket context you choose, then summarizes the conversation or drafts a response. Agents select the tone, length, model, guidance, and signature before anything reaches the customer.

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support@north.studioG

SHARED INBOX

Maya Chen

HLP-001248

Can I change my delivery address?

Open ticketAlex is viewing

Customer context, team activity, and reply history stay in one conversation.

Helpeto AI

Selectable OpenRouter model

Editable preview before use

Encrypted provider key

CONTEXT

Start with the entire ticket, not a copied paragraph

Helpeto AI can use the customer request, later replies, and relevant conversation history. A concise summary exposes the request, important constraints, and next action so a teammate can take over without rereading every quoted email.

DIRECTION

Choose how the response should sound

Pick a friendly, professional, or empathetic tone; choose a short, balanced, or detailed length; and add a few words of guidance. Helpeto remembers the agent's latest choices so routine drafting does not begin with repetitive setup.

Custom instruction field
Per-user tone and length preference
Optional personal and company signature
No automatic send

CONTROL

Review, edit, and insert into the real reply editor

Generated text stays in a preview until the agent chooses to use it. It then moves into the same rich-text editor as a manual response, where recipients, formatting, files, and final wording remain under human control.

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Let AI remove the blank page—not the human judgment.

Connect OpenRouter, choose the model you trust, and keep every generated reply reviewable.

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