HONEST COMPARISONS
Choose the support desk that fits the work you actually do.
Helpeto is deliberately focused on email-first customer support. These comparisons show where that focus helps, where a broader platform may be the better choice, and what to test before moving a real support inbox.
Channels, team workflow, AI, and real seat cost are reviewed with one method.
COMPARISON METHOD
Compare the daily support workflow, not just the logo and price.
Every page reviews channel scope, team collaboration, AI, self-service, the free starting point, and five-person cost using the same method.
Helpeto / Help Scout
Teams that want email support, self-service, chat, and messaging in one established product.
From $25
Standard, per user/month. Free plan: 5 users and 100 contacts/month.
Helpeto / Hiver
Teams that want to stay inside Gmail or add chat, voice, WhatsApp, social, and AI agents.
From $25
Growth, per user/month with annual billing; $35 monthly. A Free plan is available.
Helpeto / Zendesk
Organizations that need deep routing, omnichannel service, a contact center, governance, and a large integration ecosystem.
From $19
Support Team, per agent/month billed annually. Suite Team starts at $55.
Prices and product scope were checked against official product pages on July 23, 2026. Region, billing term, usage, and add-ons can change the final price.
HELPETO
Run the comparison with your own support inbox.
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