CONTACT
Use the address that matches your question. We keep product, privacy, security, billing, and legal conversations separate so the right context reaches the right owner.
SHARED INBOX
Maya Chen
HLP-001248
Can I change my delivery address?
Customer context, team activity, and reply history stay in one conversation.
PRODUCT
Write to hello@helpeto.com for product questions, onboarding guidance, integration fit, or feedback. Existing customers can also create a ticket from their Helpeto workspace so channel and workspace context stays attached.
SECURITY
For a suspected security issue, include the affected URL, reproducible steps, potential impact, and a safe way to contact you. Do not include customer secrets or test against data you do not own.
BILLING
Workspace owners should include the workspace name and the billing email, but never send card details. Payment method and invoice changes are handled in the Stripe customer portal.
HELPETO
Start a free workspace and evaluate Helpeto with the support address your customers already know.
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